MedicareAEO ("we," "us," "our") is a service of Kenztara Inc., a Utah corporation. This Privacy Policy explains how we collect, use, and protect information when you visit medicareaeo.com or use our services. By using our website or services, you agree to this policy.
1. Information We Collect
Information you provide directly
When you request an AEO audit, purchase a service, or contact us, we collect:
- Name and contact information (email, phone number)
- Business information (agency name, website URL, service area)
- Billing information (processed securely by Stripe; we do not store full card numbers)
- Communications you send to us
Information collected automatically
When you visit our website, we and our service providers automatically collect:
- IP address, browser type, device type, operating system
- Pages visited, time spent, referring URL
- Cookies and similar tracking technologies
- Facebook Pixel event data (page views, form submissions, purchases) for ad measurement and retargeting
2. How We Use Your Information
We use the information we collect to:
- Deliver the AEO audit or service you requested
- Communicate with you about your account, audit results, or purchases
- Process payments and manage subscriptions
- Send relevant follow-up emails about our services (you may opt out at any time)
- Measure and optimize our marketing campaigns
- Improve our website, content, and services
- Comply with legal obligations and enforce our Terms of Service
3. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers who help us operate our business (payment processors, email delivery, CRM, analytics, hosting). These providers are contractually required to protect your information.
- Legal authorities when required by law, subpoena, or to protect our rights or the safety of others.
- Business transfers in the event of a merger, acquisition, or sale of assets, subject to confidentiality.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, remember your preferences, and measure advertising performance. This includes:
- Essential cookies required for the website to function
- Analytics cookies to understand how visitors use the site
- Advertising cookies including the Facebook Pixel, used for conversion tracking and retargeting on Meta platforms
You can control cookies through your browser settings. Disabling cookies may limit certain website features.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing emails (every marketing email includes an unsubscribe link)
- Opt out of the sale or sharing of personal information (we do not sell your information)
To exercise these rights, email [email protected]. We respond within 30 days.
6. Data Security
We use industry-standard security measures including TLS encryption, secure payment processing, and access controls. No system is 100% secure, and we cannot guarantee absolute security. If we become aware of a breach affecting your information, we will notify you as required by law.
7. Data Retention
We retain your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
8. Children's Privacy
MedicareAEO is a business-to-business service for licensed insurance agents. Our website and services are not directed to children under 18, and we do not knowingly collect information from children.
9. International Users
MedicareAEO operates in the United States. If you access our services from outside the U.S., your information will be transferred to and processed in the U.S., which may have different data protection laws than your country.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. For material changes, we will provide additional notice (e.g., email or prominent website notice).
11. Contact Us
Questions about this Privacy Policy? Contact us:
- Email: [email protected]
- Phone: (435) 260-3200
- Mail: Kenztara Inc., 880 S Main St, Moab, UT 84532